Frequently Asked Questions
All You Ever Wanted to Know About Insurance
General Questions: Insurance
General
When to use urgent care or seek emergency care services
Did you know that a visit to the ER can cost up to five times more than a visit to an urgent care clinic? By taking a look at your in-network options for your personal health insurance coverage, you can get the right care when you need it.
Virtual care option (depending on your insurance)
Depending on what your specific health insurance policy offers, you might be able to have your doctor appointment or therapy session from the comfort of home. The doctor can even send a prescription to your pharmacy. Just look at your specific health insurance policy offerings for more information about this option.
Consider this option for possible
- Cold & flu symptoms
- UTIs
- rashes
What to expect
- Lower cost
- Shorter wait time
In-person care
If you need or prefer a face-to-face visit at a health care facility, book an appointment at a doctor's office or walk into an urgent care clinic.
Consider this option for possible
- Severe cold & flu symptoms
- Sprains & strains
- Cuts & lacerations
What to expect
- Moderate cost
- Moderate wait time
Emergency care
If you're experiencing life-threatening symptoms, such as chest pain, shortness of breath or uncontrolled bleeding, go to the ER. Doctors there are specially trained to treat critical health needs. Or in general, the Emergency Department is the best place for treating any injuries that are a threat to life or limb or vision, or these general issues:
- Chest pain (especially if it radiates to your arm or jaw or is accompanied by sweating, vomiting or shortness of breath)
- Blurred vision, sudden dizziness, weakness or loss of coordination or balance, sudden severe headache
- Broken bones or dislocated joints
- Head or eye injuries
- High fever with rash (or fever in a newborn)
- Seizures
- Severe abdominal pain
- Uncontrolled bleeding
- Or any other relative condition depending on someone's specific past or ongoing health needs.
Feel free to reach out to our health insurance Agents if you have any questions or wish to get a quote for health insurance coverage for you and your family.